Services
Our specific set of services includes:- Needs and market assessment, concept and program development and business planning;
- Project management for launch mode, timelines, success definition, sales projections and distribution channel management;
- Federal and state regulatory and legislative reviews, pricing reviews, escheat, money-service business rules and their applicability to any of the programs under review;
- Technology reviews and establishing data center or web hosting capabilities for front-end functional requirements that the Program Sponsor elects to perform in-house rather than having the processor provide needed services;
- Financial modeling of program and/or business opportunities; pricing model recommendations based on legal reviews, competition and market’s best practices at time of analysis; ROI and/or IRR calculations using corporate hurdle rates to evaluate opportunities;
- Operational procedures review and documentation; creation of Operating Policies and Procedures Manual; managing vendor relationships and performance, as applicable; monitoring and reacting to all performance and financial reporting; managing MIS report content and distribution; conducting vendor contract reviews; establishing/monitoring settlement and reconciliation procedures; being responsive to sponsoring bank’s needs for reporting, settlement, customer service and fraud/risk management;
- Marketing design assistance for cards, sales collaterals, packaging materials, communications, web sites and other aspects of the marketing mix as needed; Assistance with promotional campaigns and establishing or managing distribution channels into retail or B2B;
- Vendor evaluation and selection; RFP or RFI processes and assistance with all program administration and management including contract development and consummation.
